The file SmartPCUpdate.exe must be run from the web site. This will load the new A&H schedules and update your current application. You will use this to update all A&H schedules that need updated.

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NH-CU Life/Disability Rate Changes

To update the New Hampshire life rates, select Options/Loan Setup and Single Premium Insurance Rates.

The rates should be set up as indicated in the snapshot below if your insurance carrier is using the new prima facie rates.

Use the previously mentioned SmartPCUpdate file to load the new A&H schedules and update your current application.

Once loaded, proceed to Accident & Health Rates screen of the loan setup. All current schedules can be deleted which will result in the screen below.

Once the schedules have been deleted, select the Add Rates button. A pop up A&H menu will appear. Scroll down to select the New Hampshire schedules you wish to install. Multiple schedules can be selected by clicking on the Add Rates button again (I.E New Hampshire 7 Retro, New Hampshire 14 Retro, etc).

Once your schedule has been loaded, it will appear as below.

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NH-Bank Life/Disability Rate Changes

To update the New Hampshire life rates, select Options/Loan Setup and Single Premium Insurance Rates.

The rates should be set up as indicated in the snapshot below if your insurance carrier is using the new prima facie rates.

Use the previously mentioned SmartPCUpdate file to load the new A&H schedules and update your current application.

Once loaded, proceed to Accident & Health Rates screen of the loan setup. All current schedules can be deleted which will result in the screen below.

Once the schedules have been deleted, select the Add Rates button. A pop up A&H menu will appear. Scroll down to select the New Hampshire schedules you wish to install. Multiple schedules can be selected by clicking on the Add Rates button again (I.E New Hampshire 7 Retro, New Hampshire 14 Retro, etc).

Once your schedule has been loaded, it will appear as below.

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NH-MV Life/Disability Rate Changes

To update the New Hampshire life rates, select Options/Loan Setup and Single Premium Insurance Rates.

The rates should be set up as indicated in the snapshot below if your insurance carrier is using the new prima facie rates.

Use the previously mentioned SmartPCUpdate file to load the new A&H schedules and update your current application.

Once loaded, proceed to Accident & Health Rates screen of the loan setup. All current schedules can be deleted which will result in the screen below.

Once the schedules have been deleted, select the Add Rates button. A pop up A&H menu will appear. Scroll down to select the New Hampshire schedules you wish to install. Multiple schedules can be selected by clicking on the Add Rates button again (I.E New Hampshire 7 Retro, New Hampshire 14 Retro, etc).

Once your schedule has been loaded, it will appear as below.

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You are now ready to use SmartPC. Please validate the life and A&H rates with the new rates provided by your insurance carrier to ensure that no other changes need to be made.

Please note: Your IT Department may not allow users to download files directly on their system. If you get an error when trying to download our software, please consult you IT Department.

If you have any questions, please contact Carleton Customer Service at (800)433-0090.