Introduction

Notice: Please read carefully before proceeding!

Thank you for choosing Carleton's SmartPC Software. It was developed to create flexible and efficient loan quoting solutions for consumer credit transactions and credit insurance premiums. SmartPC contains a compilation of computing options and features that encompass our forty plus years in the consumer credit industry. To the left you will find quick links to help answer your questions. We are confident you will find it easy to learn and follow.

Features of SmartPC



SmartPC is a complete quoting package, allowing for accurate and compliant lending calculations, preloaded for all 50 states. Each state file includes the state prima facie credit insurance rates, which can be easily changed to match those of your institution. In particular, please review the credit insurance rates, dollar and term limitations, and other pertinent insurance information intended to conform to your specific insurance carrier's filings.

Hint: Under File Menu click on the Print Loan Setup option to print out any of the state files for easier verification and checking.


It is important that you verify the settings to ensure consistency with your specific lending policies and goals. Great care has been taken to ensure the accuracy of the information in the case files. However, the final confirmation and acceptance of the information contained in the case files rests with the end user.

Working with SmartPC (inputs and menus)

SmartPC was designed to maneuver using a mouse, however, the software is just as easy to navigate if a keyboard is the only input option. There is a NEW LOAN button bar display at the bottom of your screen as well as the standard file menu across the top.



Copyright

This program and manual are copyrighted and protected under United States Copyright law. All rights are reserved. You may not copy this program except in support of your own use of the program on a single machine. This program cannot be reproduced by any means or in any form, without the prior written consent of Carleton, Inc. Copyright 2006 by Carleton, Inc.


Trademarks

IBM is a registered trademark of International Business Machines Corporation. Windows, Win98, Windows2000, Windows XP, Windows ME and Windows NT are registered trademarks of Microsoft Corporation


Contact Information

Carleton Inc.
3975 William Richardson Drive
South Bend, IN 46628-9752
P.O. Box 570
South Bend, IN 46624-0570

Phone: (574)243-6040
Fax: (574) 243-6060
Toll-Free: (800) 433-0090

Email:
Website: www.Carletoninc.com


Installation

System Requirements for SmartPC



The SmartPC system is easy to install. It requires a license for each individual computer that will be using the program. Licenses can be obtained directly from Carleton, Inc. Before installing and using the SmartPC system it is important to be aware of the system requirements.


Minumum System Requirements

Windows operating system

32+ MB RAM

An IBM/compatible P133+ computer.

An EGA, or VGA color graphics card and monitor.

1.5 MB of free hard drive space




A version of SmartPC can be purchased that contains a document preparation package. This package can be set up to print all of the closing documents for your institution. The document package displays the closing documents on the screen and prompts for any additional information needed to complete the forms. If you are interested in the document preparation package, please contact the Carleton Sales office at (800) 433-0090.

System Requirements for SmartPC with Doc Prep

Pentium II 333+
Windows 2000 Server, 2000 Pro or XP Pro operating system
128 Megabytes RAM or more recommended
300 Megabytes free space on hard disk
Adobe Acrobat Reader 6.0+
IIS 5.0 (Windows 2000) IIS 5.1 (Windows XP)
ActiveState Perl 5.6.1 (build 638)

Dot Matrix Printer Recommendations

Okidata IBM/Epson Compatible printers

*Printer behavior can be slightly different between dot matrix printers and X/Y coordinates may need to be adjusted on individual forms to achieve optimum performance.

Laser Printer Recommendations

HP 4+, HP2000+ or equivalent printers



Single User Installation

To begin installation insert your SmartPC CD in the appropriate drive, and the installation program should begin. If not, click on the Start button in Windows and choose Run. Enter "d:setup" (or choose the correct drive letter) to begin running the SmartPC installation program.

The SmartPC for Windows Setup program will prompt for the installation directory, with the default directory appearing. The default directory will be used unless you specify a different location to install the program.

Warning!

Please note that if you choose to re-install the SmartPC program on a machine that already has SmartPC running on it, you may overwrite some of your already existing case files! If you want to keep your original SmartPC case files when re-installing the Program, you should choose a different directory or back the case files up and replace after re-installation.

You can enter a different directory to use for installing the SmartPC program, or accept the default directory and begin installation by clicking the Continue button.

If you want to cancel installation at this point, click the Exit button. A message indicating that SmartPC is not properly installed will appear. Please re-run setup at a later time to install SmartPC properly.

If you choose to continue you will see a Message window indicating that files are being copied, and a status gauge telling you how many files are left to be installed.

After installation is complete, an icon for SmartPC should appear on your desktop.

You can also access the program by going to START - PROGRAMS - CARLETON INC - CARLETON SMART PC - CARLETON SMARTPC version XXXX.

Launching the program the 1st time after installation, a License Screen (see below) will appear:

You can obtain a License Code Online anytime by clicking the link on the screen.

You can also call Carleton Customer Service at (800) 433-0090 (8 a.m. - 5 p.m. EST) to receive the license code.

NOTE - The User Code, Computer ID and F-Number (located on the back of the CD case) are all required to obtain a license code and must appear on the screen when entering in the license code. You must enter the "F-" when typing the F-number.

After entering the License Code on the screen, click UNLOCK.

Store the SmartPC installation CD in a safe place. You may need the CD again to Uninstall the program from one computer and Install it on another computer.


Single User Uninstall

To remove the SmartPC software from your computer, or to uninstall the software so that you may install it again on another computer, it is necessary to run the Uninstall Program which is located within the SmartPC program. You must be running the SmartPC program. If the NEW COMPUTATION window is on screen, click CANCEL. In the top left corner menu on your screen, you will see "File". Click on "File" and proceed down the menu to "Uninstall". The Uninstall Program will begin. A screen will appear that will inform the user that they MUST call Carleton, Inc. at (800) 433-0090, and the user is to read an uninstall code (will appear later). If the user wants to continue to uninstall, click on "Yes". Another screen will appear to verify that the user is CERTAIN that they want to uninstall. If yes, click on "Yes". A final screen will appear with the uninstall code which must be read to the Carleton Customer Service representative.

The Uninstall program will "deactivate" the SmartPC files from your computer. By informing Carleton Customer Service of the uninstall code, this will allow you to install the software on another computer. After you have deactivated the software, you must uninstall the program from the computer. Click (Windows) START ¬- SETTINGS - CONTROL PANEL - ADD/REMOVE PROGRAMS. Highlight the SmartPC software, and then click the "Add/Remove" button. The program will verify that you do want to uninstall and choose "Yes".

This uninstall procedure protects Carleton from software piracy.


Network Installation

When installing SmartPC on a NT or Novell network there are three steps. Follow each step below to install SmartPC on your server, and each individual workstation.


NT            Novell Network            Terminal Server


Network Installation

NT



Step 1 - Server Installation

The first step to successfully install SmartPC on your network is to install the software on your server. This will allow each individual workstation to access the software from a central location. Therefore, remember to install the server version of the software in a directory that other users have file access permission rights to. Please see your network administrator if you need assistance with installing the server version of the software.

Insert the SmartPC CD into the appropriate drive of your Windows server, and the installation program should begin. If not, click on the Start button in Windows and choose Run. Enter "d:setup" (or choose the correct drive letter) to begin running the SmartPC installation program.

When prompted to choose a setup type, please select Server and click Next.


The License Agreement will appear. Choose YES if you agree, or NO if not. Choosing NO will cancel the SmartPC Network installation.


It is best if you can install the software in the default directory that is specified when the install program begins. If a different destination folder is needed, click BROWSE and navigate to the appropriate directory. Click NEXT to proceed.


Install Shield Wizard will then ask to choose a Program Folder(see above). If possible, use the default folder (SmartPC) as shown. Click next and next again to proceed with copying the files.


After installation is complete, the program needs to be licensed by clicking on: Start > All Programs > Carleton Inc > Carleton SmartPC > Carleton SmartPC Version XXXX.

A license window will appear.

You can obtain a License Code Online anytime by clicking the link on the license window. You can also call Carleton Customer Service at (800) 433-0090 (8 a.m. - 5 p.m. EST) to generate the license code.

The F-Number found on the back of the CD case is required to generate the License Code.

Note: Enter the "F-" when typing the F-number.


Once the license information is entered a message will appear indicating that a workstation needs to be installed. DO NOT CLICK FINISH!!

Proceed to Step 2 - Workstation Installation and complete the installation as indicated.

Note: You may need the CD again to uninstall the program from one computer and install on another computer.


Step 2 - Workstation Installation

The following instructions are for the 1st Workstation's installation. Insert the SmartPC CD into the appropriate drive of the workstation, and the installation program should begin. If not, click on the Start button in Windows and choose Run. Enter "d:setup" (or choose the correct drive letter) to begin running the SmartPC installation program.


When prompted to choose a setup type, select Workstation and click on Next. Proceed with the next screens as you did for the Server installation, except for the destination folder where the files are copied into. Let it default to the workstation's program files directory.

Note: You MUST have a mapped network drive on the workstation computer to the server before you continue. If you need assistance contact your Network administrator for more information. The drive must be mapped and cannot be accessed by navigating the Network tree or clicking on a shared folder to run the program.

Create a SMARTPC shortcut on the workstations desktop (if not there already). Map the shortcut to the file SmartPC.exe on the mapped drive/directory on the server where the program was installed.


Step 3 - Connecting Workstation to Server

Once a shortcut is created, launch the program at the workstation by either double-clicking the new shortcut, or by clicking the Open button on the right side of the browse window. This will "connect" the workstation to the server.

You'll receive a message that says:

You've completed the Network Installation. Please click FINISH at the server.

Click OK at the workstation and then you must click FINISH on the server.

The top of this window will show how many user licenses have been used on the current Network version of your software. For example, 'New User Registration 6 of 8', would indicate this is the sixth installation of 8 Network licenses that have been purchased.

Warning!

If you have already installed all of the available licenses for SmartPC on this Network, running the program above will display 'Unauthorized User', with a button option of 'OK'. Choosing the OK option will exit the program. If this occurs, additional licenses of the SmartPC software may need to be purchased. Contact Carleton directly for current pricing information at: (800) 433-0090.


Note: After successful completion of Installation program, please remove SmartPC CD and use it to install on remaining workstations as described in step 2.


Network Installation

Novell Network



Step 1 - Server Installation

The first step is to install SmartPC on your network.

Pick any workstation that will be one of the SmartPC users and make sure all other programs are closed before installing the software. Insert SmartPC CD into the CD drive and choose Server Install. You will need to change the default directory and specify a valid directory on the server using the Browser button.

Remember that the SmartPC directory (including its subdirectory) on the server needs to be set "Read and Writeable" by your network administrator.


Step 2 - Workstation Installation

You will need to install the SmartPC CD on each workstation that will be using the SmartPC software on the server.

Insert the SmartPC CD into the CD drive at the workstation. Click the START button and choose the Workstation Install program.

Once the installation is complete on that workstation you can add/create a shortcut with its path to the SmartPC.exe on the server.


Network Installation


Terminal Server Installation


To begin installation insert your SmartPC CD in the appropriate drive, and the installation program should begin. If not, click on the Start button in Windows and choose Run. Enter "d:setup" (or choose the correct drive letter) to begin running the SmartPC installation program.

The SmartPC for Windows Setup program will prompt for the installation directory, with the default directory appearing. The default directory will be used unless you specify a different location to install the program.

Warning!

Please note that if you choose to re-install the SmartPC program on a machine that already has SmartPC running on it, you may overwrite some of your already existing case files! If you want to keep your original SmartPC case files when re-installing the Program, you should choose a different directory or back the case files up and replace after re-installation.

You can enter a different directory to use for installing the SmartPC program, or accept the default directory and begin installation by clicking the Continue button.

If you want to cancel installation at this point, click the Exit button. A message indicating that SmartPC is not properly installed will appear. Please re-run setup at a later time to install SmartPC properly.

If you choose to continue you will see a Message window indicating that files are being copied, and a status gauge telling you how many files are left to be installed.

After installation is complete, an icon for SmartPC should appear on your desktop.

You can also access the program by going to START - PROGRAMS - CARLETON INC - CARLETON SMART PC - CARLETON SMARTPC version XXXX.

Launching the program the 1st time after installation, a License Screen (see below) will appear:

You can obtain a License Code Online anytime by clicking the link on the screen.

You can also call Carleton Customer Service at (800) 433-0090 (8 a.m. - 5 p.m. EST) to receive the license code.

NOTE - The User Code, Computer ID and F-Number (located on the back of the CD case) are all required to obtain a license code and must appear on the screen when entering in the license code. You must enter the "F-" when typing the F-number.

After entering the License Code on the screen, click UNLOCK.

Store the SmartPC installation CD in a safe place. You may need the CD again to Uninstall the program from one computer and Install it on another computer.


Network Uninstall


Single Workstation / User Uninstall

If you need to reassign the users in case of having new computers or transfer the license to other computers, please call Carleton Customer Service at (800) 433-0090.

Let us know the serial number on the disk (F-######).

Instructions will be given to you on how to proceed.


Server Uninstall

To completely remove the SmartPC software from the server, for either later installation, or for re-location to a different server, you must uninstall the program from the original workstation that was used to INSTALL the software.

Once you are at the workstation, click START > SETTINGS > CONTROL PANEL > ADD/REMOVE PROGRAMS.

Highlight the SmartPC software, and then click the "Add/Remove" button. The program will verify that you do want to uninstall and choose "Yes".


Main Menu

Among the most useful features of SmartPC are the extremely flexible setup options that are available. (See Options Menu). These options determine how the software displays prompts, fees, and calculates interest and credit insurance. All of these parameters can be changed to meet your institution's specific needs and are stored in Case Files. SmartPC comes preloaded with case files for all fifty states. Multiple Case files within a state may be created.

When SmartPC is opened, it brings up the last used case file. The Main menu screen (see below) can be customized to only show the transaction types used by your institution. The name of the case file opened is displayed on the top title bar of the screen.




Custom Menu

All Available Programs

 

This allows you to access the File, Edit, Options, Help and Insurance Options Menus. It also allows you to Exit the program.


File Menu

• New Loan •

The new loan selection appears on either the File Menu or the bottom of the Main Menu. This option displays the New Computations menu where Standard Loan, Balloon Loan, Single Payment, Irregular Payment, Interest Only, Irregular Loan, Refund, APR Check, Amortization Schedule, and Fixed Principal can be selected for quoting. The options that appear are determined in the Loan Setup. See Program Options.



• New Case •

Allows the user to setup new case files quickly. It starts the user on the first Loan Setup screen and proceeds through each setup screen sequentially until the case file is complete.



• Open Case •

Allows the user to change between state or loan class files easily. If the case file for Ohio is currently opened and a Michigan transaction needs to be run, simply select File/Open Case and choose the MI.c2k file from the open box.



• Save Case •

If your institution has specific calculation, prompting, or insurance requirements, please see the Options section in the manual. After these options have been set using Options/Loan Setup the case file needs to be saved using File/Save Case so that the settings are retained.



• Save Case As •

Used to create distinct case file names for your institution. For example, you may offer different types of credit insurance coverage based on loan type. Real Estate transactions may offer Net life insurance while Consumer Loans offer Gross life. The standard case file might be set to Gross/Net option. You can modify the standard case file to offer Net Life Only by using Options/Loan Setup and then use File/Save Case As to name the file MI_RealEstate or MI_Net. You could then modify the standard case file again to offer Gross Life Only and use File/Save Case As to name it MI_Consumer or MI_Gross. Choose a name that has meaning to you.

Warning: The extent of a case file must always be left as .c2k (MI_Consumer.c2k).



If a Case name is entered of a file that already exists, the old file will be overwritten.



• Printer Setup •

This is the default Windows printer setup window. It allows you to select different printers.



• Print Loan Setup •

Prints the entire loan setup of the case file currently open.
Note: When there is a question about a calculation, Carleton requires that the Loan Setup is printed and faxed along with an example to analyze.


Options Menu

Note: If Menu Bar is grayed out, click on Cancel Button(s) until it is available.


Setup


First section located under Options on the Menu bar. Thus lists all the possible screens.


Case Information

The name entered in the Case Information setup screen will appear on the title bar when SmartPC is running and active on the screen. Enter up to 40 characters in the Case Name to identify the case information uniquely. This name can be used to help remember the type of setup options selected. For example, use "Louisiana Net" as the name for one case and "Mississippi Net" for another.


Programs Available

Allows the user to choose which Types of Transactions will appear on the main menu.


Insurance Options



Appendix B

Balloon Loan with Amortization Term

See "Insurance Options" setup

SmartPC offers 3 options for Balloon Loans with insurance given an amortization term.

Your choices are:

 

 

•Premium in Payment AND Balloon
•Premium in Balloon (Fixed Payment)
•Premium in Payment (Fixed Balloon)


The table below illustrates the differences.


Table 1
60 Payments
120 Amortization Term
$15000 Loan Amount
6% Interest Rate
Month & Day 365

 

Prem in Pay & Balloon

Prem in Balloon
(Fixed Pay)

Prem in Pay
(Fixed Balloon)

 

Pay

Balloon

Pay

Balloon

Pay

Balloon

NI

166.53

8780.47

166.53

8780.47

166.53

8780.47

JLAH

191.70

10108.09

166.53

11804.50

211.39

8780.47

JL

181.34

9561.29

166.53

10661.14

191.85

8780.47

SLAH

185.88

9800.62

166.53

11072.07

201.40

8780.47

SL

176.11

9286.69

166.53

9979.05

183.11

8780.47



Premium in Payment AND Balloon Option

Reference Single Life in Table 1 above.
The $176.11 regular payment will amortize the $15,863.72 principal (which includes premium) at the amortization term (120). See Exhibits 1 and 2.
Note: This is the default method set in all standard case files for SmartPC.

Exhibit 1

Exhibit 2


Premium in Balloon (Fixed Payment) Option


$166.53 is Payment from a No Insurance transaction where principal is $15000 for a loan term of 120 equal monthly payments (see Exhibit 3).

SmartPC uses $166.53 for any insurance combination and solves for a balloon given 60 payments. (See Exhibit 4)

Exhibit 3

Exhibit 4


Premium in Payment (Fixed Balloon) Option

$166.53 is Payment for No Insurance transaction where principal is $15000 for a loan term of 120 equal monthly payments. (See Exhibit 5)

SmartPC uses $166.53 to solve for a balloon given 60 payments. That balloon is $8780.47 (see Exhibit 6).

SmartPC now uses that balloon for any insurance combination and solves for a payment given 60 payments. (See Exhibit 7)

Exhibit 5

Exhibit 6

Exhibit 7


Insurance Setup


Single Premium Insurance Rates


MOB Insurance Parameters

Note: This only shows after MOB is selected on Insurance Option Setup screen.



Accident & Health Rates

Note: If you do not want A&H option available, you must use Delete tab to remove rates.



Underwriting Limits


Fee Setup


Display from above setup on the Loan Input screen:

Note: The grayed areas of the Service Charge % and Flood Fee $ were not selected in the setup screen.


Appendix A

FEES - Definitions and Examples

It is important to remember that the specific label/name used for a fee does not provide universal identification of how the fee is computed. For example, a "service fee" can be computed one of four different ways and can be different for each institution.

Carleton asks three basic questions whenever a fee is requested.

1. Is the fee paid in cash at closing?
     If yes, chose Pre-Paid.

2. Is the fee included in Finance Charge
     for Truth-in-Lending disclosure purposes?
     (It must be either part of Finance Charge or Amount      Financed but cannot be both)

3. Is interest computed on the fee?

Fee included in Finance Charge?

Interest computed on fee?

Fee Type

YES
YES
Financed Fee
YES
NO
Non-Financed Fee
NO
YES
Other Fee

Fee-Pre-Paid

•Paid in cash (at consummation of the transaction).
•Subtracted from principal to arrive at the amount financed for Truth-in-Lending purposes.
•Added to interest to arrive at finance charge for Truth-in-Lending purposes.

Fee Financed

•Included in the principal for the purpose of computing interest.
•Subtracted from the principal to arrive at the amount financed for Truth-in-Lending purposes.
•Added to interest to arrive at finance charge for Truth-in-Lending purposes.

Fee Non-Financed

•Not included in the principal for the purpose of computing interest.
•Excluded from the amount financed for Truth-in-Lending purposes.
•Added to interest to arrive at finance charge for Truth-in-Lending purposes.

Fee - Other

•Included in the principal for the purpose of computing interest.
•Included in the amount financed for Truth-in-Lending purposes.
•Excluded from the finance charge for Truth-in-Lending purposes.

Cash: $3000
36 Payments 18%
30 days to 1st Payment
Month & Day 360


 
No Fee
Financed Fee
Non-Financed Fee
Other Fee

Cash Proceeds

3000

3000

3000

3000

Financed Fee

 

100

   

Non-Financed Fee

   

100

 

Other Fee

     

100

Amount Financed

3000

3000

3000

3100

Principal

3000

3100

3000

3100

Payment

108.45

112.07

111.23

112.07

Total of Payments

3904.20

4034.52

4004.28

4034.52

Interest

904.20

934.52

904.28

934.52

Finance Charge

904.20

1034.52

1004.28

934.52

APR

18.00%

20.38%

19.83%

18.00%


Loan Setup


Click on Add/Edit Items button under Retail Sales Prompts to access the screen below.

Click on Edit Rates under Small Loan > Maximum Rates to access the screen below.


Payment Setup






Note: Allow Level Payments and Whole Dollar Payments only appear if per diem Time Counting/Daily Rate method chosen.



Appendix C

Payment Frequency greater than monthly

Daily Rate Examples


See "Payment Setup" screen

SmartPC offers the following options

     •Weekly: 1/52 or 7/365
     •Bi-weekly: 1/26 or 14/365
     •Semi-monthly: 1/24 only

     The table below illustrates the differences.

$10,000 Loan Amount
6% Interest Rate
Month & Day 365

Payment

   
1/52
7/365
Weekly
104 Payments

$102.09

$102.07 + final $102.91

       
   
1/26
14/365
Bi-weekly
52 Payments

$204.29

$204.26 + final $204.50

       
   
1/24
N/A
Semi-monthly
48 Payments

$221.34

 

Refund Setup


Appendix D

Refund Examples

Sample Refunds for transaction above with Pay-off date of 8/31/09

 

Rule 78th

Anticipation

Actuarial

Pro-Rata

Mean Between

Dec Life Prem (gross)

$157.38

$156.24

 

$224.82

$191.10

Level Life Prem

$290.17

   

$411.63

 

A&H premium

$404.38

$484.70

 

$577.68

$491.03

Finance Charge

$1985.96

 

$2598.13

$2817.29

 



 
Rule 78th
Anticipation
Actuarial
Pro-rata
Mean Between

Net Life

367.39

377.29

480.64

521.18

N/A



Refund Types
Description
Applicable to:

Rule of 78ths

Also referred to as Direct Ratio method or Sum of the Digits.
This method assumes that the portion of the total charge/premium contained in each installment is computed as a direct ratio of the number of remaining unpaid installments to the sum of the original number of installments.

Life
Level Life
A&H
Property
AD
IUI
Finance Charge

Anticipation (ROA)

Rule of Anticipation (ROA)
Refunding the unearned premium using the same formula that was used to compute the original premium only the remaining term rate is substituted in place of the originally scheduled rate and the remaining balance is substituted in place of the original amount.
Note: For A&H insurance this method will generally return a larger portion of the original A&H premium than Rule of 78th.
*For credit life, this method makes sense when the underlying insurance rate is a Uniform Monthly (MOB) Rate.

Life*
A&H

Actuarial

Method of allocating payments made on a debt between the amount financed and the finance charge pursuant to which a payment is applied first to the accumulated finance charge and any remainder is subtracted from or any deficiency is added to, the outstanding balance of the amount financed.

Life
Finance Charge

Pro-Rata

Earned in equal portions.

Life
Level Life
A&H
Property
AD
Finance Charge

Mean Between

(Pro-Rata refund + Rule 78th refund) / 2

Gross Life
A&H


Multi-Insurance Quote

This flexible and powerful option allows the setup of multiple credit insurance “what if” scenarios. Payments are quoted and displayed for the selected scenarios of insurance coverage combinations and the input loan data. This feature can be a great asset that assists in the selling of credit insurance products in conjunction with your credit transactions.

Entering Preset Combinations of Insurance Coverage
To enter a preset insurance scenario, follow these steps:

1) Click on the radio buttons for the insurance coverage(s) desired
Scenario #1 will include Single Life and Single A&H.

The scenario number corresponds to the “Current Preset” value

Click on “Enable Multi-Ins” so that all subsequent calculations will include the multiple scenarios.

To include a No Insurance payment quote in conjunction with the selected scenarios, click on the box “No Insurance Quote”



2) To move to Scenario (Current Preset) #2, click on the right arrow below the current scenario number. Moving to scenario #2 also saves #1 to memory.

One click and a new scenario (#2) is ready to be setup. Simply follow the procedures above in selecting the desired coverage types.

NOTE: Up to 20 scenarios can be created and saved.

Once all of the desired scenarios have been created, click “OK” to return to the Menu.



Display of Multi-Ins Coverage Scenarios

Click on “Standard Loan” program and enter the input information in the Loan Information screen. Click on “Calculate” and the output will now look similar to this:

By double clicking the mouse on any of the individual lines, a full disclosure page will appear for that scenario.

  • SCL = Single Credit Life
  • JCL = Joint Credit Life
  • SAH = Single Accident & Health
  • JAH = Joint Accident & Health
  • SA/D = Single Accidental Death
  • JA/D = Joint Accidental Death
  • IUI = Involuntary Unemployment
  • STPD = Single Total & Permanent Disability
  • JTPD = Joint Total & Permanent Disability


For example, Scenario #1 including single credit life and single A&H coverage can be viewed in its entirety by clicking on the line “SCL, SAH”



Glossary

Password Setup

Available under the Options Menu.

Supervisors/Administrators can use the password setup option to invoke password protection for the case saving and/or the loan setup utilities (insurance rates, calculation methods and screen prompts). Note: Setting up a password on the Network version of SmartPC will require a password to gain access to the utility that is protected on every workstation.

To setup a password: Click on the Setup Button from the Password screen.

Note: If a password has already been setup, it will need to be entered into the Password screen before continuing to the setup screen.

From the Password Setup screen, enter a new password and choose which options will require password protection. Protection can be setup for the Save options (Save Case, and Save Case As) and for the entire Loan Setup utility of SmartPC. When the protection is turned on for these utilities, the user will not be allowed access unless they enter a correct password. The password protection will apply to all case files.

Warning: Please make a note of the password that you enter in a safe and secure place where it can be found if you forget the password you have chosen.


Edit Name

If this screen is filled in, the information prints at the top of each disclosure page.


Amortization Schedules

The amortization input screen can be accessed either through Options or on the Main Menu “New Computations” screen.



Help


About (Version)

Insurance Objections



Programs Available

To begin using SmartPC, select a loan type from the Transaction Type menu. Each transaction type may have different entry requirements and/or input prompts.



An installment payment loan or credit sale transaction (that is not irregular) and involves consecutive, periodic installments. This is the most common type of loan.


Loan having a final payment at least twice as large as the regular payment.


A loan where the amount paid back occurs in one lump sum.


Borrower only pays the interest each month and the final payment is usually one period’s interest plus the original principal amount.


Installment loan where the payments are not equal in amount, or time periods.

This loan allows for irregular payment amounts or time periods for teacher or farmer plans that have seasonal income schedules. The software is extremely flexible in allowing the user to enter odd payment dates or amounts on a one time only, or yearly basis.


Refund calculator for calculating single premium credit insurance and interest refunds when the credit transaction is paid in full prior to the scheduled maturity date.


This option allows the user to verify the Truth-in-Lending Annual Percentage Rate (APR) for a given transaction.

APR values can be computed by the US Rule or Actuarial method. APR values are computed by the guidelines determined in Regulation Z of the Truth-in-Lending act.


Creates an amortization schedule for any transaction with the option to accrue interest by any of 9 time counting methods. This option allows the user to enter an existing contract and creates a printable amortization.


Borrower only pays the interest each period plus a fixed amount applied to principal reduction along with a final payment of one period’s interest plus the outstanding principal.


Transaction Input Screens

Because SmartPC is extremely customizable, the screen appearance and prompts shown might be slightly different than your setup.


Standard Loan


Note: Prompts on this screen are dependent on choices made in each case file setup.



Note: Institution name comes from information entered under Options and Edit Names.


Standard Loan – Retail Sales Prompts

Note: To activate and customize Retail Sales Prompts see Loan Setup Screen.

This screen can be customized to your needs.

Option of Sale Price or Loan Amount


All Optional

Up to 5 fees with custom labels that are part of Unpaid Balance. See Fee Setup Screen for fees that are part of Finance Charge.

Click OK and next screen ready for input. Unpaid Balance calculated from inputs on this screen.




Balloon Loan


Note: You can enter only one of the following three prompts:

•Balloon Payment
•Loan Payment
•Amort term in pmts



Single Payment Loan




Interest Only Loan




Irregular Loan

Click Calculate after input is completed and screen below appears allowing you to enter irregular payment dates and/or irregular payment amounts.




Click OK to get full disclosure.


An Amortization schedule is also available by clicking on the Amortize button at the bottom of the disclosure screen.



Refund

Use the refund transaction to calculate refunds for credit insurance and/or interest. The calculation methods available for each credit insurance type and interest are displayed in the table below.

Refund Calculation Methods

Insurance Type

Calculation Methods supported

Decreasing Life

Rule of 78ths, Pro-rata, Actuarial, Anticipation, Mean Between

Level Life

Rule of 78ths, Pro-rata

A & H Accident and Health

Rule of 78ths, Pro-rata, Anticipation, Mean Between

Property

Rule of 78ths, Pro-rata

A.D. Accidental Death

Rule of 78ths, Pro-rata

I.U.I Unemployment

Rule of 78ths, Pro-rata

Finance Charge

Rule of 78ths, Pro-rata, Actuarial

Rule of 78ths
(Also referred to as Direct Ratio or Sum of the Digits)
This method assumes that the portion of the total amount contained in each installment is computed as a direct ratio of the number of remaining unpaid installments to the sum of the original number of installments.

Pro-rata
Proportional

Actuarial
Method of allocating payments made on a debt between the amount financed and the finance charge pursuant to which a payment is applied first to the accumulated finance charge and any remainder is subtracted from, or any deficiency is added to, the outstanding balance of the amount financed.

Anticipation
Refunding the unearned premiums using the same formula that was used to compute the original premium only the remaining term rate is substituted in place of the originally schedule rate and the remaining balance is substituted in place of the original amount.

Mean Between
(Pro-rata refund + Rule 78th refund) / 2



Rule of 78 Quick Quote Refund


Comprehensive Refund Program


APR Check

Note: Carleton Truth-in-Lending APR calculations use Fed Calendar 360.


Note: Both Actuarial and US Rule APRs disclosed.


Amortization Schedule

Note: Only No Insurance and MOB Insurance is supported in Amortization schedules.
9 Time Counting/Daily rate methods available.

Upon clicking the Ok button, the amortization schedule is displayed for viewing or printing. While viewing the schedule, if you choose Goto it takes you to a specific payment making for easy navigation on the screen. A range of payments, or all payments can be printed. Example: print from payments 1 to 30, or any valid range of payments.


Fixed Principal

Payments are interest only plus a fixed amount applied to principal reduction each period. Disclosure page shows fixed principal payment portion plus maximum and minimum interest that would be added to fixed principal payment. Clicking on “Amortize” button on disclosure page shows payment each month.

Note: Interest calculations are “Actual/365 per Diem”.



Navigation Features


Returns you to the Main “New Computations” menu.




Brings up Loan Input screen so you can make changes to your original input.



Allows you to print a copy of the quote.

If you entered information in the “Edit Name” box under Options, it will print that at the top of the Quote. A screen also pops up so you can enter borrower information that will also print at the top of the printed Disclosure.


Produces an amortization of the transaction you just quoted.


Optional Feature

(Lower left corner)
(see Insurance Options setup screen)
Appears if Show Insurance Options on Output screen box is selected.
Double clicking on choice, it will automatically recalculate transaction with that insurance type.

Note: Only displays insurance options under loan selected on Insurance options setup screen.


Abbreviations



AD

Accidental Death Insurance

A&H

Accident & Health Insurance

Amt Fin

Amount Financed

APR

Annual Percentage Rate

DOB

Date of Birth

HOEPA

Home Ownership and Equity Protection Act

IUI

Involuntary Unemployment Insurance

JWNDAA

John Warner National Defense Authorization Act

MAPR

Military APR per JWNDAA

MOB

Monthly Outstanding Balance

NAIC

National Association of Insurance Commissioners

OAI

Original Amount of Insurance

PPY

Payments per Year

ROA

Rule of Anticipation

SGL

Single

TILA

Truth-In-Lending Act

TOP

Total of Payments

TPD

Total and Permanent Disability Insurance


Underwriting

Underwriting Limits Screen


A&H (Tier 1)

Some Insurance Providers have tiered underwriting limits depending on age. Enter first set of life limits under tier 1.

If only one set of limits, enter here.

   

Monthly Cap

Maximum monthly dollar amount that the credit insurance company will insure in the event that a borrower becomes disabled.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when over monthly cap.

Warning: See the A&H over Aggregate-Mthly Cap option explained below.

   

MOB Monthly Cap

Maximum monthly dollar amount that the credit insurance company will insure in the event that a borrower becomes disabled if the type of coverage is MOB.
Note: This prompt applies to A&H MOB coverage only.

Warning: See the A&H over Aggregate-Mthly Cap option explained below.

   

A&H Term Cap

Maximum number of months over which the credit insurance company will insure a borrower if he or she becomes disabled
Note: Partial? Box determines if coverage is declined or partial coverage allowed when over monthly cap.

   

A&H Aggregate Cap

Maximum total dollar amount that the credit insurance company will insure in the event that a borrower becomes disabled.

Note: The aggregate amount is the total amount of A&H coverage. It is usually the A&H term cap multiplied by the A&H monthly cap, but it may be different depending on the insurance provider.

   

A&H over Aggregate = Mthly Cap

If the loan transaction coverage exceeds the A&H benefit Cap then partial coverage will be applied up to the Monthly Cap.


Accidental Death

 

   

Dollar Cap

Maximum dollar amount that the credit insurance company will insure in the event that a borrower dies due to an accident.

Note: Partial? Box determines if coverage is declined on partical coverage allowed when OAI is over dollar cap.

   

Decr Term Cap

Level Term Cap

Maximum number of months over which the credit insurance company will insure a borrower in the event he or she dies due to an accident.

Note: Partial? Box determines if coverage is declined or partial coverage allowed when term is over this limit.

   

Sgl Pay Dollar Cap

Maximum dollar amount of coverage that the credit insurance company will allow for Accidental Death insurance on Single Payment loans. Often this is different than on standard monthly payment loans.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when OAI is over dollar cap.

   

Sgl Pay Term Cap (DAYS)

Maximum number of DAYS for Accidental Death coverage on Single Payment loans.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when term is over this limit.


Age Tiered Limits

 

   

Tier 1 Limits thru Age

Tier 2 Limits thru Age

Ages only need to be entered if insurance provider has underwriting limits for different age ranges.

(i.e. Ages 18-54 $100,000; 55-65 $75,000
You would enter 54 for Tier 1 and 65 for Tier 2)


Age Options

Allows truncation by age and eligibility by age for Credit Life Insurance and / or A&H Insurance (Accident and Health Insurance).

   

Eligible
Attained

Use an Eligible Age (either for Life or A&H) of 0 to indicate that there is no minimum eligibility age, even though the Max Age still applies.
This form of truncation overrides term truncation.
Adds a prompt "DOB:" (Date Of Birth) for the type of Insurance chosen. If this type of insurance is used then the Primary insurer’s date of birth must be entered for single coverage. If joint coverage is chosen, the oldest borrowers' age must be entered.

Exact or Anniversary is used to distinguish how the Insurance is truncated depending on the Date of Birth.

   

Exact

Exact: Coverage continues until the next scheduled payment date of the loan following the Date of Birth.
Example: If the borrower turns 65 on June 15, 1999 and the next payment date of the loan is scheduled for July 1, 1999 then he/she will retain insurance coverage until July 1, 1999.

   

Anniversary

Anniversary: Coverage continues until the borrower attains the Max Age and the Anniversary date of the Contract Date is reached.
Example: If the borrower turns 65 on June 15, 1999 and the Contract Date is December 1, 1998, then coverage will continue until the Anniversary Contract Date is reached on December 1, 1999.
Note: Enter a Max Age greater than the Eligible Age. The Eligible Age can be 0 (to indicate that there is no minimum eligible age requirement).

   

Truncate at attained age

Default is to not offer coverage if attained age is reached. To offer partial coverage, check the truncate at attained age option.


Cap Level on Balloon First

Apply the Level portion of the Credit Life Insurance coverage to the Balloon portion of the payment first when the amount to be covered exceeds the Life Dollar Cap.

Note: This option usually applies to Gross Life coverage only; however, if the Level on Net Balloon option (see Level on Net Balloon option of Insurance Setup options) is also on then it is possible to apply to Net Life coverage.


Compensated Decreasing

Method of Gross Life Term truncation.

The default method (None option) used for truncating the term in conjunction with gross life coverage is to multiply the proper rate per $100 of coverage at the term of truncation x original total of payments.

The Compensated Decreasing method applies an actuarial rate per month per $1000 of coverage to the scheduled monthly outstanding balance of the total of payments for the truncated term.
Transaction Term - the equivalent rate will be computed at the term of the financing transaction (loan term).
Insurance Term - the equivalent rate will be computed at the truncated insurance term.


Insure just payments on truncated gross life

The original amount insured for truncated Gross Life insurance will be calculated as the payment times the insurance term.

If this box is not checked, the original amount insured will be the Total of Payments.


IUI

Involuntary Unemployment Insurance

   

Monthly Cap

Maximum monthly dollar amount that the credit insurance company will insure in the event that a borrower becomes involuntarily unemployed.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when payment over monthly cap.

   

Aggregate Cap

Maximum dollar amount that the credit insurance company will insure in the event that a borrower becomes involuntarily unemployed.
Note: The aggregate amount is the total amount of IUI coverage. It is usually the IUI term cap multiplied by the IUI monthly cap, but it may be different depending on the insurance provider.

   

Term Cap

Maximum number of months over which the credit insurance company will insure a borrower in the event he or she becomes involuntarily unemployed.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when term is over this limit.


Level on Remaining Payments

Gross Life Coverage
An alternative method of truncated gross life coverage that employs the input of level life rates.


Life (TIER 1)

Some Insurance Providers have tiered underwriting limits depending on age. Enter first set of life limits under tier 1.

If only one set of limits, enter here.

   

Dollar Cap

Maximum dollar amount of coverage that the credit insurance company will allow for life insurance.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when OAI is over dollar cap.

   

Decr Term Cap

Level Term Cap

Maximum number of months of Credit Life coverage.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when term is over this limit.

   

Sgl Pay Dollar Cap

Maximum dollar amount of coverage that the credit insurance company will allow for life insurance on Single Payment loans. Often this is different than on standard monthly payment loans.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when OAI is over dollar cap.

   

Sgl Pay Term Cap (DAYS)

Maximum number of DAYS for Credit Life coverage on Single Payment loans.
Note: Partial? Box determines if coverage is declined or partial coverage allowed when term is over this limit. Default setting in case files is 365 Days.


Partial?

If underwriting limit is exceeded, allows partial coverage. If this box is unchecked, coverage will be unavailable.


Property

 

   

Dollar Cap

Maximum dollar amount that the credit insurance company will insure on the borrower's property that's being financed.

Note: Partial? Box determines if coverage is declined or partial coverage allowed when OAI is over dollar cap.

   

Term Cap

Maximum number of months over which the credit insurance company will insure the borrower's property that is being financed.

Note: Partial? Box determinies if coverage is declined or partial coverage allowed when term is over this limit.


Tier 2 Limits

 

   

Life Dollar Cap

Decr Life Term

Level Life Term Cap

A&H Monthly Cap

A&H Term Cap

Tier 2 Limits apply to ages over the age entered in Tier 1 Limits and thru the age entered in Tier 2 Limits.


Tier 3 Limits

 

   

Life Dollar Cap

Decr Term Cap

Level Life Term Cap

Tier 3 Limits apply to ages over age entered in Tier 2 Limits.

Max Age for this range would be entered Under Age Options Max Eligible Age.


Truncate all at Life Term

Truncate all other insurance coverage at same term as life.



FAQ

Help - Documentation

Why did the Help Document bring up my browser?

The SmartPC Help Doc was written in HTML format so that it could be easily accessed through a variety of different clients.

You should at least be running one of these web browsers to view this file correctly.


Why does the text on my screen seem misaligned or oddly placed?

The SmartPC Help Doc was created to be viewed at a default level.

For best viewing of the SmartPC Help Doc it is recommended that you have your browser text size set to default.


My printer prints the pages but the text is misaligned and unreadable.

The SmartPC Help Doc was created to be viewed at a default level. What ever your browser settings are set to will also affect the way you print this document.

Set your text size to default when you print. You may need to see your Systems Administrator.


When I press "Print this page" nothing happens.

This button should bring up a window for printing options.

Make sure to that your computer has printing capabilities or is allowed to print.


The links on the page do not work.

This is a rare glitch that is usually caused by the browser that you are currently in.

Simply close out the browser and re-click Help in SmartPC. If that doesn't work try another browser if you have one or restart your computer.

General

I’m a new user. What is the best way to check my state case file settings?

A printed summary of all the parameters in a state case file is available.

On the Windows Menu click on File and choose Print Loan Setup.


My Menu Bar with File, Edit, Options is grayed out. How do I access these?

Click on the Cancel Button(s) until the menu is available.

Calculations

Why can't I get "single payment" to calculate?

This problem could be due to settings in your case files or the length of your contract.

A) The Single Pay Term Cap (Underwriting limits) may be set too low. The default is set to 365 Days.

B) The term of the contract may be too long. The Single Payment program is limited to 5 years.


The payment doesn’t quite match our system.

SmartPC has great flexibility that involves multiple setting choices.

First verify if a No Insurance transaction matches.
One of the main reasons a No Insurance transaction does not match is that the Time Counting/Daily rate methods are different. SmartPC offers 10 different choices.
Go to Options – Loan Setup – Payment Setup. There you will find a Verification Tool that will help you determine the correct setting.

Once you know that the No Insurance transactions match, run an example with insurance.
If they do not match, verify the insurance rates and underwriting limits.